1. Redeem your digital admission ticket code

• Every person, who requires admission to the fair, has to redeem his/her admission ticket code in the Ticket Shop in the run-up to gamescom and create a personal Koelnmesse account (which applies for the registration via the gamescom app).
• After redeeming your ticket code, you will receive an order confirmation for your ticket for the set-up and dismantling period of gamescom.

Here you will find the link to the ticket shop in good time before the event.

2. Download the gamescom app

• This year exclusively digital admission tickets are being issued. It is thus necessary for you to download the gamescom app, which is available from the App Store or from the Play Store.
• After registering in the app using the log-in data from your Koelnmesse account, your admission ticket will be displayed automatically in the ticket wallet of the app. It may take up to 5 minutes for the ticket to be displayed after the order has been completed.

Here you will find the link to the app download in good time before the event.

3. You arrive at gamescom to complete the assembly and dismantling work:

• You will be granted access to the fair grounds on presenting the admission ticket in the gamescom app.
• The Covid restrictions for trade fairs and events in North Rhine-Westphalia were lifted in April 2022. For gamescom independently of this, measures such as improved entrance management, optimised visitor guidance, wider aisles or digital waiting queue management will be implemented. At once Koelnmesse will continue to apply its comprehensive hygiene policy, such as providing hand sanitiser dispensers and cleaning at regular intervals. Further regulations on the gamescom 2023 (mouth nose protection, specifications for the Covid status vaccinated/recovered/tested) Koelnmesse reserves the right to decide on these measures against the backdrop of the dynamics of the Covid situation at a later point in time.