Redemption of exhibitor passes
The easy admission process for gamescom
Instead of receiving exhibitor and stand construction passes in hard copy as before, all exhibitors will receive digital ticket codes by e-mail from the gamescom project team. Please forward the ticket codes to all the people who require access to gamescom.
Redeem ticket codes for exhibitor passes:
1. Redeem your digital admission ticket code
- Every person, who requires admission to the fair, has to redeem his/her admission ticket code in the Ticket Shop in the run-up to gamescom and create a personal Koelnmesse account (which applies for the registration via the gamescom app).
2. Download the gamescom app
- This year exclusively digital admission tickets are being issued. It is thus necessary for you to download the gamescom app, which is available from the App Store or from the Play Store.
- After registering in the app using the log-in data from your Koelnmesse account, your admission ticket will be displayed automatically in the ticket wallet of the app. It can take up to 10 minutes for the ticket to be displayed after the order has been completed.
3. Arrive at gamescom
- You will be granted access to the fair grounds on presenting the admission ticket in the gamescom app.
- The Covid restrictions for trade fairs and events in North Rhine-Westphalia were lifted in April 2022. For gamescom independently of this, measures such as improved entrance management, optimised visitor guidance, wider aisles or digital waiting queue management will be implemented. At once Koelnmesse will continue to apply its comprehensive hygiene policy, such as providing hand sanitiser dispensers and cleaning at regular intervals. Further regulations on the gamescom 2022 (mouth nose protection, specifications for the Covid status vaccinated/recovered/tested) Koelnmesse reserves the right to decide on these measures against the backdrop of the dynamics of the Covid situation at a later point in time.
Order additional codes for exhibitor passes
Would you like to reorder codes?
If the codes for exhibitor passes and construction/dismantling passes sent to you by e-mail are not sufficient, you can conveniently reorder additional codes online.